FAQ

Do you have a delivery service?

Yes, we have a truck with a hiab to deliver to our clients homes or to building sites. We deliver to all areas from South Sydney, Helensburgh, Wollongong, Shellharbour, Gerringong and the Southern Highlands. The cost will vary depending on the area.

Do you do bathroom renovations?

Yes, we have our own fully qualified bathroom installation specialists that are able to do your bathroom renovation from start to finish with a 7 year warranty on workmanship. No obligation free quotes.

Do you only supply tiles or can you install them?

We have quality licensed tradesman that will get the job done. We have a variety of floor, wall or feature tiles at our showroom for your bathroom, kitchen, living area, entertaining area, swimming pool or commercial application.

I would like my bathroom renovated, where can I buy all the products from?

We have all the latest and greatest styles in vanities, tapware, toilets, baths, showers, tiles and more.

Do you offer a design service?

Yes, our staff have designed many areas including bathrooms for our clients.

 Should I expect variation in stone products?

Natural stones have unique characteristics of their own and are subject to variations in colour, patterns and veining. Not every tile looks the same as the one before and therefore cannot be repeated. Consistency of colours, shade, pattern or veining is random and therefore must be expected.

Should natural stone be sealed?

Due to the natural characteristics of natural stone being porous, it is always recommended to pre seal the product prior to application and sealed after application. This will then lower the risks rate of staining to the product and generally will make it easier to clean the stone using recommended cleaning products.

What are the pros of natural stone?

Due to the natural beauty of the stone and its aesthetic look, it will always retain its value compared to a porcelain application. It also allows you to reface or refresh the surface, in most cases to its original appearance. It is also commonly known in stone applications for the housing industry to give a better return value on the property than a porcelain or vitrified that has been laid.

What are Ceramic Tiles?

Ceramic tiles are a light weight clay-based tile. They are pressed at a lower pressure rate and fired at a lower temperature than porcelain tiles. This manufacturing process means they are always finished with a durable glaze which carries the colour and pattern. Ceramic tiles are available in two finishes gloss and matt. Ceramic tiles can be used for both floor and wall, they are great for walls in any area of the home and are softer and easier to cut than porcelain. Ceramic tiles are suitable for light to moderate traffic.

What are porcelain tiles?

Porcelain tiles are made using very fine, high quality materials with high silica content. Pressed at a high pressure rate and fired at high temperatures, they are typically much less porous than other tiles and do not always require sealing. Porcelain tiles are either glazed or non glazed. Glazed porcelain means that the tiles come in either gloss, matt or textured finish and unglazed porcelain means the tiles come with a natural, polished or textured finish. Unglazed porcelain tiles are recommended to be sealed to prevent the tile from staining etc. Most porcelain tiles are rectified which means that the tiles have straight cut edges. Due to porcelain tiles being rectified you can have your tiles laid with minimal grout joints of 1.5mm as per Australian Standards.

What is the difference between porcelain and ceramic tiles?

Generally with porcelain tiles the colour runs right through them to be polished, honed or produced in natural finish. Ceramic tiles are almost always finished with a durable glaze although the colour does not run right through the tile. Porcelain tiles can be used in almost any internal and external application and are available in many finishes and sizes in the same series and colour formats. A high percentage of new home buyers and renovators will choose a porcelain tile due to its strength and beauty. Ceramic tiles are low maintenance, they are more suitable for use in domestic areas although chips may be noticeable due to the colour not running right through the tile as mentioned before unlike the porcelain.

What is the difference between indoor and outdoor tiles?
Outdoor tiles are exposed to harsher conditions and therefore need to be resistant to the elements, such as rain, frost and slipperiness.

I would like to do a feature wall in my bathroom & a kitchen splashback but I don’t know what to do?

You can’t go past the modern mosaic tiles that are now available in myriad of colours, textures and material combinations. These mosaics create a true design statement, offering a look that ranges from elegant traditional through to super stylish ultra modern.

Mosaic tiles are available in a huge range of materials, colours, patterns, and textures. One of the most popular of the new “modern mosaics” is glass mosaic tiles. These are beautiful and can create a huge range of looks. Because different options are available, you are not limited to boring choices. There are gorgeous and vibrant colours and amazing textures allowing you to create a splashback that perfectly melds with your colour scheme.

Why use Mosaics?

Aside from the obvious aesthetic reasons, there are many reasons why mosaics are great as wall decoration.  Mosaics provide a fix focus for our line of sight. With plain white (or other uniform colours) wall tiles, our eyes do not have anything to focus on when we are looking. Although this can give illusion of space, it can also tire the eyes quickly. Appropriate choice of wall decor will allow our eyes to focus on something.

By using matching or contrasting colours of mosaics to your furniture, we can create a ‘themed-look’ for the room. For instance, blue-ish glass mosaics will go well with nautical theme, or glass and stone mosaics to complement rustic settings. Mosaics are great to cover curved areas as they provide better flexibility in fixing. Glass mosaics can be used creatively to be a part of wall fixtures, such as a frame for the mirror, or points where wall hooks are to be placed. We carry various kinds of mosaics that provide many options for your projects.